Frequently Asked Questions
Can your products’ label, packaging, and design be customized?
Yes, we offer comprehensive customization services for labels, packaging, and product designs to meet your specific requirements.
What is your monthly production capacity?
Our factory is capable of producing 50,000 sets of lighting systems per month, ensuring stable supply for large orders.
What is your minimum order quantity (MOQ)?
Normally, the MOQ is 100pcs. However, we also accept small sample orders for quality evaluation by professional clients.
How long is the typical lead time?
For sample orders, lead time is 3-5 days. For bulk orders, it typically ranges from 15 to 35 days depending on the volume.
How do you guarantee product quality?
We have a professional quality inspection team that monitors every stage of production to minimize defect rates. We also provide full after-sales support.
What are your standard payment terms?
Generally, we require a 30% T/T deposit in advance, with the remaining 70% balance due before shipment.